A big, buzzy, all-inclusive hotel located in the Palmeraie, Marrakech’s garden suburb. With large, comfortable rooms, oodles of activities and entertainment appealing to both adults and children all set within a landscaped garden, it is one of Marrakech’s most popular resort options.
Situated just northeast of the Medina in the Palmeraie. It’s a 25-minute drive to the Menara Airport and a 15-minute drive to the D’Jemaa el-Fna. A free shuttle runs back and forth to the Medina.
This large contemporary hotel has a Moroccan design aesthetic that gentleens its edges, as does the mature garden that flourishes around it creating space and privacy between the rooms, pool and public areas. The main block houses the huge, marble reception, the buffet restaurant and two bars, while two blocks of balconied rooms stretch either side of a central garden offering views over the impressive pool. Hidden in the greenery beyond are tennis, volleyball and badminton courts, a pétanque lawn, a spa and plenty of sun spots dotted with loungers for those seeking peace away from the pool. The site is well thought out and has a village vibe ensuring its appeal to a broad mix of travellers who socialise readily.
There is a good variety of leisure, wellness and entertainment facilities for both adults and children, including four tennis courts, badminton, beach volleyball, ping pong, pétanque, mini golf, an outdoor (unheated) and indoor pool (heated in winter), a fitness centre (with basic equipment), a wellness spa, a beauty salon and a dedicated team running a daily programme of classes and demonstrations. In addition, there are some rather dated theme nights and a nightly disco in the basement. Bike hire and a free shuttle bus to the Medina are also offered. Staff are helpful and friendly, and tipping is not expected.
The 255 rooms are large and contemporary although the décor is a tad tired in places. All of them have a balcony or terrace and Junior Suites come with a sitting area with a sofabed. The best value rooms are the doubles with garden view; while those on the first floor and in the Pavilion Menzah offer more privacy and better views of the gardens. Satellite TV and air-conditioning are standard although the empty mini-fridge is disappointing for an all-inclusive hotel that bills itself as four-star.
The most disappointing aspect of the hotel is the standard, buffet-style dining which offers a repetitive menu of Mediterranean-influenced dishes alongside the odd curry or stew. Vegetarians though are well catered for. Breakfast is the exception. The better options for dinner are the à la carte or Moroccan restaurant. The latter isn’t part of the all-inclusive deal and needs to be booked in advance.
Yes, the hotel is a contemporary complex with accessible ground floor rooms and public spaces.
Lots of activities to keep kids busy and plenty of other families to socialise with. In the school holidays there’s a club for kids aged 4-12 years old, and there’s a dedicated kids’ pool. The lack of drinks and snacks in the rooms can be a problem and there’s nowhere to shop nearby, so come prepared.
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